What do I do if I cannot weigh my items?

What do I do if I cannot weigh my items?
What do I do if I cannot weigh my items?

All precious metals are weighed on professionally calibrated jewellers scales once they arrive at our secured premises in central London. To provide an approximate weight of your gold, we recommend using kitchen scales as these seem to be the most accurate and accessible when gauging the weight of your gold items.

We do not accept a Royal Mail Post Office receipt as proof of weight, as their scales are highly inaccurate when weighing light items. Postal scales are also non-calibrated, unlike professional jewellers scales.

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