Condition and grading
Bullion Grade
Mint Condition
Bullion Grade
The coin is considered bullion grade. The coin will show general wear and tear consistent with the age of the coin. Slight surface scratching, perhaps a few little knocks, but nothing that will change the specifications or bullion content of the coin.
Bullion Grade
Mint Condition
Better Than Bullion
Any coin rated higher than bullion grade will show less surface scratching than expected for a coin of its minted year, will have fewer knocks to the surface. These coins may have been in protective packaging for some time during their circulation and must be considered aesthetically better than bullion grade. Most likely these coins will be later minted years or very good quality older coins.
Bullion Grade
Mint Condition
As Good As New
These coins are essentially as good as new, little to no surface scratches beautiful in quality and no knock or noticeable scuff marks. Coins rated at this point in our scale are most likely to have been capsuled or contained within packaging for the majority of their circulation. Just a little lower than the official rating of Mint Condition as they will have been handled more frequently than mint coins, however please note these coins have still been in circulation.
Bullion Grade
Mint Condition
Mint Condition
These coins are mint condition, fresh of the press and perfectly preserved from print to packaging. Please note that Mint Stock, does not mean untouched by hands- but this condition coin ranking is as good as a gold coin comes to perfection.
Customer Guarantees
Hatton Garden Metals do everything in their power to ensure that you receive the best possible value stock, and take every possible measure to provide you with a superior service when purchasing bullion bars and coins.
All investment products displayed on our site are priced based on the live precious metal price and allows our customers to purchase metal in relation to how gold is trading as a commodity. Prices will be fixed once the item has been added to the basket and recalculated just before checking out. Please note, that items in your basket are not reserved at any price, and our still available to purchase by other customers. Your order is only confirmed once you have securely checked out and received confirmation through our site.
All our stock is carefully checked and no coin is knowingly sold that has more than expected wear and tear for a coin of its age. If your product is not a graded coin, or sold as ‘mint condition’ then stock is to be considered as a bullion item. It should be noted that our bullion grade coins, especially those of an earlier year may have knocks to the coins, these knocks or marks do not affect the specification of the coin in terms of its bullion value.
For any orders relating to stock that Hatton Garden Metals order on your behalf please read the below carefully:
In the event that you wish to cancel an order for an item which you have paid for prior to its coming into stock, in consequence of a price fluctuation, the cancellation charge will be 2.5% of the total order value, plus any consequential loss owing to the fluctuation in the price of the metal.
The right to cancel any order once accepted under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 of the Consumer Protection (Distance Selling) Regulations 2000 does not apply. This is because the price of all goods that we sell is dependent upon fluctuations in the financial markets that are beyond our control. If any customer wishes to cancel an accepted order, Hatton Garden Metals would be happy to buy this back from the customer. For further price information about current rates to sell metals/coins please visit our sell gold page
Delivery
We take the utmost care and discretion when sending out your order from Hatton Garden Metals. Firstly our strong parcel bags are neither branded, nor personalised and will never contain any personal or order information. Discretion is essential in packaging your order and we make sure that this is achieved.
We understand the importance of receiving your order without hesitation, that’s why we send all our orders out for a next day delivery, with a guaranteed delivery timeslot before 1pm. For most orders we use Royal Mail Special delivery, and your parcel is always FULLY INSURED for the full value of your parcel. Our system will email you once your order has been prepped for dispatch and to confirm your tracking details for your parcel. Your courier will also send a text message on the day your order is due to be delivered, as a polite reminder that you should be available to sign for your parcel upon delivery.
We fully understand your needs as an investor of precious metals, coin collector or a first time buyer and aim to provide an efficient and superior bullion service.
Collection in store
Collection in our London based store is available to all customers who have paid by Bank Transfer or who are paying in person. Our store address can be found on the contact us section of our site where are opening times and closest tubes links are also listed. Please note when collecting an order or paying at our counter you will need to be in store 15 minutes before our closing time of 4pm.
Please note you are only able to collect your order once you have received an email notification that your order is ready to collect, or if you are paying for your order in store. When coming to collect your order you must bring with you a form of photographic ID such as a Driving License or Passport and a copy of your order, without this your order will not be released. We will not release any orders to a 3RD Party under any circumstances.