Welcome to our help and advice centre designed to answer the majority of questions our customers have about buying and selling gold and silver. If your question is not answered on these pages or you would like additional help, please don't hesitate to contact us.
We've put together this short video which explains the process.
If we haven't answered your question here, or you need further help, don't hesitate to get in touch.
11 St Cross Street
Telephone: 0207 404 4000
09:00 - 16:00 GMT
Monday to Friday