Customer service
At HGM we aim to offer the best customer service, and make sure all our customers are pleased with the service they receive. At HGM there will always be a friendly voice at the end of the phone or an email that can provide you with any information you need in order to make your dealing with us straightforward.
You don't need to just take our word for it, if you visit the Money saving expert website they think the same too. In an undercover survey in which they carried out we were ranked the number one postal gold company! So feel free to check out reviews on there and maybe post one of your own today.
No hidden costs
With HGM what you see is what you get, we have no hidden charges. The prices that you see online will be relevant based on the fix for that day and this will change daily at 10.45am in accordance to the London gold fix. The postage costs are made clear on the website and we have no extra fees that you will incur. You do not have to pay for our service and all payment methods are free of charge.
Competitive Pricing
Here at HGM we are very competitive with our pricing and try to make sure we are always offering you the best price and service when you chose to send your items into us. The prices that we offer on our investment bullion are also very competitive as we like to make sure we are providing our customers with a great price and an honest and reliable standard of service.
Our stock availability is always updated on our site to make sure you can get the bullions you want when the price suits you. We are continuously buying coins and bars and they are uploaded to the site on a regular basis for you to place an order.
Remember to keep an eye on our website, as we often run special offers when selling coins or bars that offer the chance to buy gold or silver for incredible prices! These offers are usually based on a 'Whilst Stock Lasts' basis, so they are snapped up quickly by our loyal customers.