We are responsible for ensuring that our subcontractor, provides a fully allocated storage unit that is always backed up with the physical item(s). In the unlikely event that any item(s) held within storage be lost, stolen or damaged we are obligated to work within our full capability against our subcontractor on your behalf. Once a claim has been accepted, we will work along with our subcontractors to either replace your item(s) or provide an alternative item(s) equivalent in its precious metal value as agreed by Hatton Garden Metals and the legal owner. We reserve the right to reimburse you the monetary amount in Sterling. The maximum liability will not exceed the current value of your item(s) on the next business day following notification and expressed loss/stolen or damage to item(s).
By agreeing to our terms and conditions you agree to transfer the responsibility and insurable interest of the goods maintained in storage to Hatton Garden Metals. This does not affect the ownership of the items which will remain the legal property of the customer whilst held in storage.