How do I buy gold with storage?
Why choose Hatton Garden Metals for storage?
By visiting our website and clicking on the Buy Gold tab. After selecting your desired items simply choose ‘Buy with storage’ at checkout. You will be notified when your order is completed and the items are placed in your fully allocated storage at Brinks London.
What’s your USP?
Hatton Garden Metals are proud to offer a storage solution that really allows our customers to benefit from total control, and as always we provide you with an honest, transparent and efficient service. Your account will provide a list all of your previous and current transactions that you can access 24/7 through your online portal. Essentially, you have full control over your items, always and without limit.
Where is my gold stored?
For years Hatton Garden Metals, have been the cheapest place to purchase gold coins, and we have created this storage platform for you, our customers. We have worked hard to ensure that you are provided with the most cost effective, safe and secure storage facility whilst also allowing you to easily release and sell back your metal to us.
Can I store goods previously purchased from you?
Your gold is stored with Brinks, the market leader in providing secure storage for precious metals. Brinks provide fully insured allocated gold storage within their vaults located within the UK. Storage facilities are independently audited by Grant Thornton, one of the world’s leading independent assurance firms.
Can I store anything else other than gold?
Unfortunately, we aren’t able to place coins and bars previously purchased from us into storage.
How secure is the vault?
Currently we are only able to store gold investment items such as bars or coins purchased directly from us.
How do I pay for storage?
Brinks specialises in the secure holding and transportation of high value goods all over the world. The vaults are classed as the second highest possible level of security. The highest measure of a vault security is reserved for very few companies in the world such as the Bank of England. In the UK, Brink’s is used as a trusted warehouse for the LBMA, and is a world renowned company for secured storage solutions.
What ID do I need to open an account?
Storage fees are collected monthly in arrears via Direct Debit. You are also able to pay by card / bank transfer etc. If you elect to pay by direct debit, valid Direct Debit details must be successfully recorded against your account to ensure that a storage payment is not missed.
Can I collect my goods from Brinks London?
We require a copy of photographic I.D. such as a valid Passport or Driving License along with Proof of Address in the account holder’s name. This will need to be uploaded to your online storage account once you have opened an account with us.
What other Fees do I need to know about with storage?
No, in accordance with their strict security policy you are unable to access the Brinks London vaults, however, you are able to arrange a collect your items from us here at Hatton Garden Metals. To arrange for your metal to be withdrawn from the vault simply log into your online account and follow the simple instructions.
Why is there a charge when I collect my items?
Insertion Fee for sending Metal to your Secured Vault: £35
Extraction fee for taking metal out of Secured Vault to HGM for Collection/Sale: £35
Insured Delivery Fee from HGM direct to customer: Up to £20,000 delivery fee £6.95, over £20,000 £6.95 + 0.2% total value.
How much will it cost to have metal delivered to my address from storage?
The flat fee of £35 is to cover the costs of fully-insured transportation to bring your items back to our London store.
Can I sell gold directly to you from storage?
The extraction fee of £35 is charged for the secured delivery of your items from your vault to HGM in preparation for dispatch to your address. Delivery fees from HGM, start at £6.95 for parcels up to £20,000. For delivery of items with a value exceeding £20,000 is £6.95 + 0.02% of the total value. For example, for delivery of items with a value of £50,000.00 you should expect to pay £6.95 + £10 for delivery from HGM.
Is there a minimum term?
Yes! Simply log in to your account and request that your items are extracted from storage for sale through HGM. Your items will be delivered by Brinks to HGM, and you will be paid on the Metal Price for the day we receive your items. Please note that delivery from Brinks can take up to 2 working days.
How is the monthly fee worked out?
No. We don’t like being tied down in a contract so our storage facilities are running on a no minimum term basis too.
I moved house, how can I change my address?
Your storage fees are worked out according to how much metal you hold in storage on a daily basis. You are able to continue depositing metal into storage via your account throughout the month. Our system will then calculate how much you owe in accordance to how much metal is stored with us.
How can I cancel my storage account?
Please notify us of the changes by calling the office on 02074044000. We will require you to submit a proof of address document e.g. utility bill. Once verified, one of our friendly representatives will be happy to help you update your account.
What happens to my gold in the event of death?
By logging into your online account you are able to withdraw your items and either have these dispatched to you, sell them to back us or come in store to collect. Once this has been completed your storage account will be empty and you can ask for your account to be closed by contacting the office. Please note we do not charge you for having an active account with us, you will only be charged when you have metal stored in your account.
Dealing with the loss of a loved one is difficult enough so we would like to ensure claiming the content of a storage box as simple as possible. We kindly ask you to provide a copy of the death certificate in person or via contacting our office on email@example.com. Access to the storage will only be allowed once the executor or administrator of the estate presents the relevant grant of probate.