Hatton Garden Metals do everything in their power to ensure that you receive the best possible value bullion, and take every possible measure to provide you with a superior service when purchasing bullion bars and coins.
All investment products displayed on our site are priced based on the live precious metal price and allows our customers to purchase metal in relation to how gold is trading as a commodity. Prices will be fixed once the item has been added to the basket and recalculated just before checking out. Please note, that items in your basket are not reserved at any price, and our still available to purchase by other customers. Your order is only confirmed once you have securely checked out and received confirmation through our site.
All our bullion is carefully checked and no coin is knowingly sold that has more than expected wear and tear for a coin of its age. If your product is not a graded coin, or sold as ‘mint condition’ then bullion is to be considered as a bullion item. It should be noted that our bullion grade coins, especially those of an earlier year may have knocks to the coins, these knocks or marks do not affect the specification of the coin in terms of its bullion value.
For any orders relating to bullion that Hatton Garden Metals order on your behalf please read the below carefully:
In the event that you wish to cancel an order for an item which you have paid for prior to its coming into bullion, in consequence of a price fluctuation, the cancellation charge will be 2.5% of the total order value, plus any consequential loss owing to the fluctuation in the price of the metal.
The right to cancel any order once accepted under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 of the Consumer Protection (Distance Selling) Regulations 2000 does not apply. This is because the price of all goods that we sell is dependent upon fluctuations in the financial markets that are beyond our control. If any customer wishes to cancel an accepted order, Hatton Garden Metals would be happy to buy this back from the customer. For further price information about current rates to sell metals/coins please visit our sell gold page